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Issue: 03/18/05 Print Print this Article   RSS RSS

Penman and Greenwood Investigate: Bid-Up TV

Daily Mirror

JANET Burley spent pounds 2,000 last year with telly shopping channel Bid-Up.TV.

So it's a real shame that a minor problem had to drag on so long we had to step in to sort it out.

Janet of St. Neots, Cambs, ordered kitchen utensils in October which arrived broken. She paid pounds 6.55 to post them back - but her request for a refund was ignored.

We wrote to the boss Ashley Faull and now a delighted Janet has got her money back.

But she said: "They have lost a customer - I never want to hear the Bid-Up.TV name again."

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