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IDS Worldwide, Inc. (OTC: IDWD) today announced that the company's HLS Division Sales increased over 1100% in the latest quarter forcing the company to begin to triple staffing. IDS HLS division provides security and fire protection as well as armed response 24 hours a day to residential and business clients. IDS plans to expand to several major cities in Asia in 2006 after the overwhelming acceptance of its customized security and fire services by consumers and businesses in 2005. IDS will continue to be the majority owner of HLS division after its completed sale of a minority interest announced earlier this year. IDS has established a new office base in Dubai earlier this quarter to facilitate the company's expansion plans in the Gulf Region. IDS plans to extend its security (including Biometric Perimeter and IT) and fire alarm services to Kuwait and Bahrain in 2006.
IDS also announced that it will expand the company's call center to 900 seats starting in the 1st quarter of 2006. The call center construction has been completed and IDS will now begin to staff the call center to meet the needs of future clients. IDS call center will offer worldwide security monitoring services to independent alarm dealers around the world. The call center will also serve clients by offering services such as technical help desks, inbound and outbound customer services, medical transcription services and order taking for the multi-billion dollar infomercial industry.
The call center industry is a Billion Dollar market in Asia used by Fortune 500 companies such as Microsoft, Dell, AOL and hundreds of other companies in a multitude of industry segments. IDS current call center capacity of 900 seats (and the ability to expand to 2700) represents 2700 billable 8 hour shifts per month with each contracted seat producing a gross net profit of $750 per month. IDS will provide its call center clients additional functionality of its proprietary RTA software which will allow call center operators to monitor the clients websites in real time with their customers with both voice and instant messaging with the ability to push documents to their customers when needed.
The combination of the HLS Division and Call Center Expansion will greatly increase IDS revenue and profit in 2006 over previous forecasts.
For further information: http://www.ids-worldwide.com and http://www.995ad.com.
Forward-Looking Statements
This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Statements in this release that are forward-looking statements are based on current expectations and assumptions that are subject to known and unknown risks, uncertainties, or other factors which may cause actual results, performance, or achievements of the company to be materially different from any future results, performance, or achievements expressed or implied by such forward-looking statements. Actual results could differ materially because of factors such as the effect of general economic and market conditions, entry into markets with vigorous competition, market acceptance of new products and services, continued acceptance of existing products and services, technological shifts, and delays in product development and related product release schedules, any of which may cause revenues and income to fall short of anticipated levels. All information in this release is as of the date of this release. The company undertakes no duty to update any forward-looking statement to conform the statement to actual results or changes in the company's expectations.
Contact: IDS Worldwide, Inc., Orlando info@ids-worldwide.com">info@ids-worldwide.com
SOURCE: IDS Worldwide, Inc.
