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Scottsdale, AZ, October 2, 2006 InPulse Response Group, a leading direct marketing industry provider of high quality, results-oriented inbound and outbound sales, announced today that West Corporation has acquired the company. InPulse will operate as a part of West Corporation's Communications Services segment.
InPulse is an established leader in the Direct Response Industry. Driven by its clients' success, InPulse provides outsourced sales solutions to direct response marketers, and generates revenue for clients by converting calls into sales.
West Corporation is a leading provider of outsourced communication solutions, which includes customer acquisition, customer care, automated voice services, emergency communications, conferencing and accounts receivable management services.
Together, the strengths of two premiere companies will provide clients with a broader depth of services and increased capacity. As a part of West Corporation, InPulse will have the opportunity to expand its operations and enhance its services.
Committed to keeping the InPulse sales culture alive, InPulse founder and industry leader Steve Pittendrigh will continue to lead InPulse. As InPulse and West introduce new services and technology, clients will benefit from more opportunities to increase sales.
"InPulse's focus will remain the same, which is to maximize revenue for our clients. Operationally, nothing will change. In fact, the only real change is that by combining our core strengths, we can now better serve the needs of the direct response industry in a way I think is going to be difficult for anyone to match," stated Steve Pittendrigh, InPulse CEO.
Rod Kempkes, West Direct Inc. Executive Vice President, agrees. "The synergy created by the complementary strengths our two organizations offer will greatly enhance our ability to service the needs of our clients. West is excited to partner with an organization with the integrity, growth and stewardship of InPulse. " Kempkes said.
Company information: InPulse Response Group, a leader in the direct marketing industry, provides dedicated, high quality telesales services and direct response (DR) campaigns that emphasize the quality of the customer service experience and the resulting revenue that can be earned. Serving as an outside sales force for direct marketers, InPulse crafts the sales approach for point-of-contact, executes the sale through highly trained sales agents, and provides real-time reporting to clients. For further information, please visit our website: www.inpulseresponse.com or contact Scott Swanson at (602) 643-2044 / sswanson@inpulseresponse.com.
Company information: West Corporation is a leading provider of outsourced communication solutions to many of the world's largest companies, organizations and government agencies. West helps its clients communicate effectively, maximize the value of their customer relationships and drive greater profitability from every interaction. The company's integrated suite of customized solutions includes customer acquisition, customer care, automated voice services, emergency communications, conferencing and accounts receivable management services. For more information on West Corporation, please visit: http://www.west.com or contact Brian Beebe at (800) 537-5103 / blbeebe@west.com.
CONTACT: Amy Gregory, Communications Specialist
InPulse Response Group
(602) 643-2076 voice
(602) 643-2727 fax
agregory@inpulseresponse.com
www.inpulseresponse.com
